Sales Growth Solutions

30 Years of Experience in Building Better Business Outcomes

Access the 5 core elements of a winning CX program

  • is the competition squeezing margins and killing sales 
  • are you struggling with marketing costs and complexity
  • are customer complaints taking up all your time and energy
  • check
     are  employee issues taking your focus of the main game 

Our Mission

To assist small to medium businesses improve on their current position and achieve the company goals.  We do this from a position of respect and understanding for the everyday challenges associated with a rapidly changing environment. Through collaboration and trust, we help you build an appreciation for the power of a customer mindset and the benefits that managing the Customer Experience  can deliver for your business.

What makes us unique 

The SGS program can help your organisation recognise where opportunities exist to improve performance. We work in collaboration with your team to understand your specific goals and provide solutions that will achieve them. The SGS program focuses on the critical factors that influence and drive the customer experience. That's because research shows that brand loyalty and the consumer purchasing habits are driven by the experiences a consumer receives from interacting with an organisation.


Personalised Service

We work with your team from start to finish providing one on one support and provide an outcome thats right for you


A Solid Track Record

30 Years of experience in growing businesses across the country with numerous industries and various stages of growth.


A Proven Strategy

CXM is a proven strategy for growth and is currently practised by the world's leading brands and recommended globally.


Guaranteed Results

We now it's hard to make guarantees in business, but we are confident that SGS can make a difference to your business outcomes.

Our Founding Partner

I have spent my entire career looking after customers of one sort or another, in large companies and small businesses, from regional towns to major cities. I have always been passionate about improving the customer experience and helping the business grow. I completed a Grad Dip in Management and a Master’s Degree in Business so that my advice and strategies were fully grounded. My mission is to add value and direction to your business through collaboration, respect and a win-win process that builds trust , improves the customer experience and drives business growth.

Ashley Brimacombe

Principle Partner

Contact our office for a no obligation chat

You don't have to do it alone, lets see if we can help overcome some of the day to day challenges.

Our experienced and qualified professionals may see something you missed.


Level 4, 90 William Street Melbourne Vic. 3000

+613 81997941